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Imagine frictionless digital journeys

Get a complete view of all customer interactions across mobile and web, so you can collaborate, prioritize and create frictionless digital journeys.

Glassbox raises $100M in IPO

Used by digitally mature organizations across the globe

See why users struggle and how to make it better

Glassbox gives you a complete and rich view of all digital interactions, at all times.

100% of every interaction with your web and mobile app platforms is automatically captured, analyzed and visualized. No customer overlooked. No vital moment missed.

With one view of the digital truth across your organization, you are better positioned to collaborate, prioritize and act to improve your digital CX.

Unlock powerful insights to help you close the gap between the experience you think you’re giving, and what your users are actually experiencing.

See Why Users Struggle

Glassbox digital experience analytics platform

Learn more about how the Glassbox platform empowers you to leverage high-quality, granular behavioral data, in real time, and in one collaborative space.

Capture
Capture

Tag-less data capture for website and mobile app

Capture 100% of customer journeys across your website, hybrid native and native mobile apps with Glassbox. Filter journeys by device, operating system, location, behavior, traffic source and more. All captured with a tag-less deployment.

Learn more
Capture
Capture

Tag-less data capture for website and mobile app

Capture 100% of customer journeys across your website, hybrid native and native mobile apps with Glassbox. Filter journeys by device, operating system, location, behavior, traffic source and more. All captured with a tag-less deployment.

Learn more
Visualize
Visualize

Collaborate and prioritize activity across the organization

Let your data tell a story—and easily share that story with your colleagues with the Augmented Journey Map. See customer behavior trends and user pains as they emerge—without the need for IT or a data scientist.

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Analyze
Analyze

Explore high-quality behavioral data and answer your biggest questions

Use artificial intelligence and machine learning to sift through data at speed. Intelligent tools get to the root cause, identify behavioral anomalies, score experiences and quantify user actions.

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Elevate
Elevate

Understand the financial value of creating frictionless journeys for customers

Use real-time, real-life journey analysis to calculate the monetary value of every journey and session. Be better positioned to prioritize enhancements that will deliver greatest returns for the business.

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Behavioral insights to change what’s possible for all teams and industries

The Glassbox digital experience analytics platform is the ideal solution for any company in any sector that wants to improve CX and optimize their customer journeys. It empowers multiple departments to work smarter, using data-driven insights to answer their most important questions.

Whether you work in marketing, product or engineering, and in telecom, insurance or e-commerce,  Glassbox can help you improve digital experience.

Industry agnostic
Company-wide
Industry agnostic

From financial services and insurance, to retail and travel, Glassbox empowers a broad spectrum of industries to create frictionless digital journeys. No matter what sector you work in, discover how you can understand user struggles, visualize the customer journey and optimize at every step.

From financial services and insurance, to retail and travel, Glassbox empowers a broad spectrum of industries to create frictionless digital journeys. No matter what sector you work in, discover how you can understand user struggles, visualize the customer journey and optimize at every step.

Glassbox gives you one version of the digital truth, enabling all teams to meet their most important objectives – from product and engineering, to marketing and analytics teams.

Designed with security in mind

Glassbox is designed and built as a big data solution for data-sensitive environments, whether cloud, hybrid or on-premises. We ensure the highest international standards and best practices in information security, and are both SOC 2 and ISO 27001 certified. Plus, we are the first and only digital experience analytics provider to receive the ISO 27701 certification for our privacy management framework. Glassbox is also compliant with major privacy protection regulations including HIPAA, GLBA, PCI, CCPA and GDPR.

Soc 2 Logo
SOC 2
Iso 27001
ISO 27001
Iso 27701 Logo
ISO 27701
Hipaa
HIPAA
Glba
GLBA
Pci
PCI
Ccpa
CCPA
Gdpr
GDPR
White Semi-Circle
6

out of 10 global banks trust Glassbox

Visa CAL streamlines their credit card application process

"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Ofer GoldbergHead of Digital Services

Experience Glassbox for yourself and explore the platform

Mobile experience

5 Mobile App Traps: Where mobile app experience goes wrong and how to avoid it

Digital experience

Identifying the Right Metrics to Deliver Exceptional Digital Experiences